Shipping policy

SHIPPING POLICY

Last Updated: August 8, 2026

Welcome to Paw Society. We are dedicated to providing fast, reliable shipping and excellent customer service.

Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding U.S. federal holidays.
During peak seasons or promotional events, processing times may be extended.
Shipping Time

Estimated delivery times are:

United States: 5–10 business days
Alaska, Hawaii, and U.S. Territories: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping destination and selected shipping method.

Free shipping promotions may be offered on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Paw Society is not responsible for packages delivered to incorrect addresses provided during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Email: t.vcuong231002@gmail.com

We will work with the shipping carrier to help resolve the issue.

Shipping Delays

Paw Society is not responsible for shipping delays caused by:

Severe weather conditions
Carrier service interruptions
Customs inspections (if applicable)
Incorrect customer information
Events beyond our reasonable control
Contact Information

Paw Society
210 W Matterhorn St
Tucson, AZ 85737
United States

Email: t.vcuong231002@gmail.com